Answers on verification, shipping, payment, and orders — and a direct line to a real person if you can't find what you need.
Tracked worldwide shipping
Dispatched by tracked courier in plain, discreet packaging — no external branding. UK orders typically take 2–5 working days; international orders up to 3 weeks. Shipping cost and estimated timescale are shown at checkout before you pay.
Storage & handling
Supplied lyophilised. Keep refrigerated and away from light for stability. Reconstitute per your laboratory protocol and keep working solutions refrigerated.
Batch-verified quality
Every product links to its lot-specific Certificate of Analysis, so you know exactly what you're getting — purity, identity, and test date — before you order.
Frequently asked
Everything you might want to know
Not legal advice — check your local regulations if you're unsure.
General
Are these products for human use?
No. Everything we sell is a laboratory research reagent, supplied for in-vitro and analytical research use — not for human or veterinary use, consumption, or administration.
Are you a UK company?
Yes, CarbonPeptides is based in the UK and ships from within the UK.
Who do you sell to?
Research institutions, laboratories, and individual qualified professionals purchasing for legitimate research purposes.
Is it legal to buy research peptides in the UK?
Generally, research chemicals sold and labeled as such sit in a different legal category than the same compound marketed for human use. This isn't legal advice, so it's worth checking what applies to your specific situation.
Quality & testing
Do you provide a Certificate of Analysis?
Yes, for every batch we carry. You can look yours up by lot number using our batch lookup tool, and it's linked in your order confirmation too.
Who tests the peptides?
Each production lot is tested by the manufacturing lab for HPLC purity and mass-spectrometry identity before it's listed for sale.
What purity can I expect?
99.4% or higher by HPLC — the exact figure for your lot is on its Certificate of Analysis.
How do I verify a batch?
Enter the lot code printed on your vial into the batch lookup tool on the homepage, and we'll show the certificate on file for that exact batch.
Shipping & delivery
Where do you ship, and how?
We ship across the UK via tracked courier delivery, and worldwide too. International orders may incur additional shipping fees depending on destination. Every order is dispatched discreetly.
How long does delivery take?
Typically 2–5 working days for UK orders once dispatched. International delivery can take up to 3 weeks depending on destination. Exact timescales are shown at checkout.
How much is shipping?
Shipping cost is calculated and shown at checkout before you pay, based on your order and delivery address.
Do you ship internationally?
Yes, we ship worldwide. International orders may take longer to arrive and can incur additional shipping fees, both shown at checkout before you pay.
Payment & orders
What payment methods do you accept?
Payment is taken securely via cryptocurrency at checkout, handled by our payment provider.
Is paying by crypto complicated?
No — you'll be guided through a simple hosted checkout page and can pay with most major coins and wallets. No crypto experience needed.
Can I change or cancel my order?
Contact us as soon as possible after ordering — if it hasn't been dispatched yet, we can usually amend or cancel it.
Do you offer bulk or trade pricing?
Get in touch via the form below with what you're looking for, and we'll see what we can do for larger or recurring orders.
Storage, handling & replacements
How should the products be stored?
Keep vials refrigerated, away from light and moisture, in line with standard practice for freeze-dried research reagents.
What's the shelf life?
Unopened and correctly stored, lyophilised peptides are generally stable for an extended period — check the specific product page for details where available.
Still have questions?
Get in touch
Real people. Questions on verification, an order, or bulk pricing — we're glad to help.
Still a work in progress — we haven't had this checked by a lawyer yet, so treat it as a placeholder rather than gospel until it's tidied up before launch.
1. Who we are
These terms govern the sale of goods by CarbonPeptides ("we", "us"), a UK-based supplier trading via carbonpeptides.org. By placing an order you accept these terms.
2. Research use only
All products are supplied strictly as laboratory research reagents for in-vitro research and analytical use only. They are not medicinal products and are not for human or veterinary use, consumption, or administration in any form.
3. Eligibility
You must be at least 18 years old and purchasing as, or on behalf of, a research institution, laboratory, or qualified professional. We may decline or cancel any order at our discretion.
4. Orders & pricing
Prices are shown in GBP per vial. A contract is formed only once we confirm dispatch of your order.
5. Payment
Payment is taken at checkout in cryptocurrency via our payment provider, NOWPayments. We do not take or store card or bank details.
6. Delivery
We aim to dispatch promptly and provide tracking where available. Risk in the goods passes to you on delivery.
7. Certificates of Analysis
Each lot is supplied with, or linked to, a Certificate of Analysis, checkable via our batch lookup tool.
8. Liability
To the fullest extent permitted by law, our liability is limited to the value of the goods purchased.
9. Governing law
These terms are governed by the laws of England and Wales.
CarbonPeptides · United Kingdom · Last updated: draft
CarbonPeptides
Privacy Policy
Still a work in progress — we haven't had this checked by a lawyer yet, so treat it as a placeholder rather than gospel until it's tidied up before launch.
1. Data controller
CarbonPeptides is the controller of personal data collected via carbonpeptides.org, processed in accordance with UK GDPR and the Data Protection Act 2018.
2. What we collect
Name, contact details, delivery address, order history, and limited technical data such as cookies necessary for the site to function. When you use our support form, we also collect the message content and topic you provide.
3. Why we use it
To process and deliver orders, respond to support requests, meet legal and accounting obligations, and prevent fraud.
4. Lawful basis
Performance of a contract, legal obligation, and legitimate interests.
5. Sharing & retention
We share data only with providers who help us operate, and keep records only as long as required.
6. Your rights
You have the right to access, correct, delete, or restrict your data. You may also complain to the ICO.
CarbonPeptides · United Kingdom · Last updated: draft
CarbonPeptides
Shipping & Returns
Still a work in progress — we haven't had this checked by a lawyer yet, so treat it as a placeholder rather than gospel until it's tidied up before launch.
Shipping
Orders are dispatched in plain, discreet outer packaging via a tracked courier, with cold-chain packaging where required.
Returns & refunds
Opened, unsealed, or temperature-sensitive research materials cannot be returned once the tamper-evident seal is broken, except where goods are faulty or not as described.
Damaged or incorrect items
Contact us within 7 days with your order number and photos, and we will look into it with you.
Your statutory rights
Nothing in this policy affects your statutory rights.
CarbonPeptides · United Kingdom · Last updated: draft